Ericsson Dialog 3210 Guide de l'utilisateur télécharger pdf (Page 100)

Glossary

BusinessPhone – Dialog 4220 Lite / Dialog 3210100

Glossary

Abbreviated Number Dialling

Initiating a call to a pre-programmed number

by dialling a code or pressing a key.

Short numbers can be:

1. Common, which means that all extensions

can use them.

2. Individual, which means that they are

programmed and used by each extension

separately (10 numbers).

See section “Outgoing Calls” on page 17.

Account Number

To place call cost on an Account Number. See

section “Other Useful Features” on page 73.

Automated Attendant

A facility which sends voice instructions to

internal and external callers, providing all

options which can be chosen. Voice

instructions lead the caller to the desired

destination.

See section “Other Useful Features” on

page 73.

Callback

An indication to a busy extension, to inform the

person that you want to speak to him/her. See

sections Internal messages and “Outgoing

Calls” on page 17.

Camp-on

To place (queue) a call to a busy extension.

See section “Outgoing Calls” on page 17.

Dial-by-Name

Initiation of a call by operating a single key.

Internal numbers (or Common Abbreviated

Numbers) can be stored on each extension.

See section “Outgoing Calls” on page 17.

Direct Inward System Access (DISA)

If you are working externally, the DISA function

enables you to make external calls (long

distance) via the company PBX. You only pay

for the call to your company. See section

“Outgoing Calls” on page 17.

Directory number

Numbers with 1 – 8 digits which are assigned

to extensions or external lines or as Common

Abbreviated Numbers.

Diversion

Incoming calls to an extension are diverted to

another directory number (extension, Common

Abbreviated Number or the operator).

There are three possibilities:

1. Direct, which means that all calls to an

extension are forwarded directly.

2. On no reply, which means that a call is

forwarded if it is not answered within a certain

time.

3. On busy, which means that a call is

forwarded if the extension is busy.

See section “Call Forwarding” on page 37.

Diversion Bypass

This is useful for letting urgent calls through to

an extension where diversion is active. See

section “Call Forwarding” on page 37.

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